Frequently Asked Questions
What is Squawk Box?
Squawk Box is a monthly subscription box for parrots. We provide items such as toys, treats, and more to help keep your pet bird happy and healthy throughout the month.
What will come in my Squawk Box?
It's a surprise! Each month, you will receive 4-6 items in the Little, Middle, and Big Birdie Boxes which include parrot-safe toys, treats, and some miscellaneous items. Jumbo Birdie boxes come with 3 items including 1 extra large toy, 1 large toy, and 1 treat.
When will my Squawk Box ship?
Order by the 4th of the month to receive the most recent Squawk Box! We ship your box by week of each month. Please allow 7 to 14 business days after your box is shipped to receive it. Subscribers that order after the 4th of the month will be on the list to receive next month's box.
How often will I get my box?
Once a month for as many months as your birdie's heart desires. You have the option of a purchasing a 1, 3, or 6-month renewable or non-renewable subscription (for a non-renewable subscription, choose "gift" at checkout). Non-gift subscriptions renew automatically, but you can cancel at anytime before the 15th of the month if you do not want the next month's box. We also have the option of skipping months (with a 1-month subscription) if you would like your boxes to be spread out.
Where do you ship?
At this time, Squawk Box ships to the United States, Canada, and UK.
When will I be billed?
When you purchase your initial Squawk Box, your card will be charged immediately.
When will I be re-billed?
Our subscribing customers are re-billed on the 20th of the month of their renewal. If customers do not cancel their subscription before the 20th of the month, they will be on the list for the next month's Squawk Box.
Is it possible to get one box or subscription that does not automatically renew?
YES! Just choose the "this is a gift" box at checkout. Clicking this box will make it so that your Squawk Box subscription will not renew.
Can I give a gift of a renewing subscription?
YES! If you would like to give a gift of a renewing subscription, you can click the box next to the "this is a gift" box that says, "automatically renew this subscription."